Refund policy

Please acquisition beneath an overview of our best frequently asked questions apropos the acknowledgment action with the answer. Is your catechism not in the beneath list? Feel chargeless to acquaintance us at [email protected]

Returns & Exchanges

How do I abode a acknowledgment or exchange?

We're apologetic you didn't adulation your Devitco. Amuse ability out to [email protected] with your adjustment cardinal and the articles you'd like to barter or return, and we'll booty affliction of the rest.

Help! I can’t acquisition my acknowledgment slip.

Don’t worry—Devitco packages don’t accommodate acknowledgment slips. Aloof ability out to [email protected] and we’ll advice you abode your acknowledgment or exchange.

What’s your acknowledgment policy?

  1. All allotment charge be candy aural 60 days of accepting the order.

  2. To abode a return, or if you are accepting agitation authoritative a acknowledgment aural the 60-day timeframe, amuse ability out to [email protected].

  3. Order # charge be provided to abode a acknowledgment and will be able to accept a abounding refund to your aboriginal anatomy of acquittal if the account is still in new condition. Amuse note, your aboriginal aircraft accuse are not refunded.

  4. If the account arrives damaged, does not work, is missing parts, or doesn't bout the description, we will alone acquire allotment for those items. Otherwise, your acknowledgment will be rejected.

  5. For allotment in which the account is damaged, images are required, otherwise, your acknowledgment appeal will be rejected.

How continued does it booty to action a return?

It usually takes 5-10 business canicule for acclaim agenda refunds to arise on your statement.

What should I do if I accept the amiss product?

Our affliction if the artefact that you accustomed differed from the one you ordered! Acquaintance us at [email protected] and we will accomplish abiding you accept the artefact you ordered!

What’s your acknowledgment action if I’m not blessed with the product?

Yes, aural 60 canicule of accepting your package. Actuality are the packing instructions:

  1. Pack the items deeply in a box.
  2. Post your amalgamation at the abutting column appointment or aircraft aggregation of your best to the abode we provided you.
  3. Contact us at [email protected] with the tracking number.

For our acknowledgment address, amuse email [email protected]

Please note! If you accept accustomed a adulterated product, it is important that you accelerate an e-mail to [email protected] afore abiding your order.

We will again be able to advice you with the allotment action and acquisition an adapted solution.

NOTE: If your adjustment has not been purchased via www.famaspain.com the acknowledgment action activated to the boutique area you did acquirement the product.

 

What are you attractive for?

Your cart